Frequently Asked Questions

When can I access my unit?

We offer our tenants 24-hour access, 7 days a week.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What security features do you offer?

Our facilities are fully fenced, gated, and under 24-hour video surveillance.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.